Job Openings >> HOMEWOOD - Receptionist
HOMEWOOD - Receptionist
Summary
Title:HOMEWOOD - Receptionist
ID:HM1120
Department:Homewood Park Hotel & Spa
Description
Homewood Park Hotel and Spa is set in 10 acres of mature parklands and boasts award-winning gardens with gorgeous views over beautiful Limpley Stoke valley. We have 21 bedrooms and suites which have been individually designed, furnished and decorated to an exceptionally high standard. At Homewood Park, the team is hard working with a passion for delivering the highest quality of service.
 
ABOUT THE ROLE
 
This position involves delivering exceptional service to our guests and as part of the reception team you will be responsible for welcoming resident and non-resident guests to the hotel. You will carry out check ins and check outs, maintain the switchboard, handle accommodation, restaurant bookings and payments, and will be advising guests of hotel and local facilities and services. You will also assist with the daily running of the Spa Reception, including handling bookings, welcoming guests and carrying out checkouts following their time with us.
 
You will ensure the guests' requirements are always met and naturally seek out opportunities to exceed their expectations, ensuring prompt and professional attention.
 
ABOUT YOU

Our ideal candidate will have excellent interpersonal skills, with a passion for providing excellent guest service and maintaining the highest standards. This individual will be a motivated and enthusiastic person with high levels of customer service and good communication skills. Experience in a similar environment preferable although full training will be given to the right candidate.
 
HOURS OF WORK AND PAY

This is a permanent full time role, working 40 hours 5 days out of 7 with bank holidays and weekend working on a shift basis due to the nature of our business. We are offering a competitive rate of pay.

REWARDING YOU

Homewood Park Hotel & Spa are part of the Longleat Group we offer unique benefits such as complimentary Longleat Safari Park admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).
 
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