Job Openings >> *** LONGLEAT - Summer - Customer Service / Guest Attractions Assistant
*** LONGLEAT - Summer - Customer Service / Guest Attractions Assistant
Summary
Title:*** LONGLEAT - Summer - Customer Service / Guest Attractions Assistant
ID:LEL1552 / 3324
Department:Attractions
Description
Customer Service / Guest Attractions Assistant

Summer Seasonal Contract – Multiple opportunities available

For over 50 years, Longleat has been one of the UK’s most loved attractions. Despite our established reputation, we constantly strive to educate, excite and inspire guests – from hosting the UK’s largest ever hot air balloon gathering, to celebrating our Festival of Light; the first and biggest event of its kind in the UK, with a total of 3,000 spectacular Chinese lanterns transforming the Estate.

With almost one million guests every year, we’re passionate about providing wondrous and immersive experiences that lead to lifelong memories, and at the heart of making this happen is the friendly and fun-loving Attractions Team.

What will this role of Customer Service / Guest Attractions Assistant entail?

Working as part of the fun-loving Attractions Team, you’ll ensure guests have an unforgettable time by delivering an efficient, friendly and engaging service. You’ll operate our range of exciting attractions, including Rockin’ Rhino, Adventure Castle and costume characters. You’ll also be involved in marshalling events.

You’ll take responsibility for the security and handling of money, and for keeping the attractions clean and up to daily operating standards. You’ll be representing Longleat and all that it stands for, so you’ll always be smart in appearance and flexible to work on all attractions according to business needs – giving guests a reason to smile in all weather conditions; rain or shine!

What will I need to be considered for this Customer Service / Guest Attractions Assistant vacancy?
  • Demonstrable customer service experience
  • An abundance of enthusiasm and energy
  • Excellent communication skills with a positive, mature and friendly nature
  • Good team player with the ability to work well under pressure
  • Honest, reliable and flexible to work extra hours / weekends as required
What will I receive in return?

As a Customer Service / Guest Attractions Assistant, you will receive a pay rate that exceeds National Minimum Wage / National Living Wage, in addition to;
  • Complimentary tickets to Longleat and Cheddar Gorge and Caves
  • Discounts on food and beverages and retail merchandise
  • Life assurance cover and more perks!
Contract: Fixed term contract to cover the summer season although contract extensions to the end of the season may be available. Working hours to vary on a 7-day rota basis – earliest rota’d start time from 9am, and latest finish time up to 8pm.

Please note, due to the nature of the business evenings and weekend work will be required, including bank holidays.

Location: Warminster, Wiltshire.

All applications for this Customer Service / Guest Attractions Assistant vacancy are to be submitted online, and strictly no agency calls or agency CV submissions please.