|Title:||BATH ARMS - Receptionist|
|Department:||The Bath Arms Country Pub|
Set in the picturesque and quaint Wiltshire village of Horningsham, The Bath Arms is a quintessentially British estate with a quirky, country twist. Nestled within Lord Bath’s magnificent Longleat Estate, The Bath Arms are pleased to be one of the finest estates near Longleat, offering a friendly, relaxed environment from which to enjoy the West Country offering 17 individual unique bedrooms.
ABOUT THE ROLE
Our award winning gastro pub is looking for a Receptionist to join the team. This position is responsible for reserving guest accommodation, check in and check out of guest accommodation, telephone handling, money transactions, and liaising with all departments to ensure all guests receive great service during their stay with us.
You will be someone who has a passion for delivering exceptional guest care, willing to support colleagues and enjoy working in a fast paced environment. A good degree of computer literacy is required and previous receptionist experience is desirable.
HOURS OF WORK
This role is available on a casual basis, working various hours to include evenings and weekends given the nature of our business.
As part of the Longleat team, we offer unique benefits such as complimentary Longleat and Cheddar Gorge & Caves Day Tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).
Our Values and Behaviours
We expect all of our team to embrace our company values, and display ‘Longleat behaviours’. This post requires flexibility of hours, energy application and passion.
At Longleat, we focus on our People and our Guests, to listen actively, to work as a team, to empower others and to show empathy. Our values are:
We Engage and Inspire – We focus on engaging and inspiring our guests, delivering unique and lifelong memories
We Put People First – We seek to serve others and put their interests first. We treat them with respect, we value their opinions and collaborate to be better together
We Continuously Improve – We embrace change and pursue excellence in everything we do
We Act with Integrity – We work in a principled, open and conscientious manner
We Take Safety Seriously – Never compromising on a safe and secure environment
When we recruit we place equal emphasis on technical ability and personal attributes to match our brand values.