|Title:||CHEDDAR - Costa Assistant Store Manager|
|Department:||Cheddar Gorge & Caves|
Cheddar Gorge is a world-famous site is an Area of Outstanding Natural Beauty and is an international centre for caving and rock climbing.
An exciting opportunity has arisen within the Costa Store based at Cheddar Gorge. As Assistant Manager you'll be passionate about customer service, love great coffee and be almost fanatical about driving the store forwards.
ABOUT THE ROLE
The Costa Assistant Manager will guide and develop the team to serve the best in food and drinks. The role will take accountability for the day to day running of the store and in the Store Manager’s absence ensure that all tasks are completed, including managing the stock and order systems for food & consumables ensuring that the store has 100% supply of items for the customer.
You’ll take pride in ensuring the Cheddar Costa store, from when opened to closed, is adhering to all Costa standards, policies & procedures.
A full copy of the Job Description is available upon request via firstname.lastname@example.org
We are looking for a leader and role model, with a passion for delivering excellent customer service, love great coffee and have a talent for getting the best from your team. With a natural enthusiasm for the task in hand, you will be able to share this zeal with the team and motivate them to higher standards.
You will have worked in a fast paced environment and have previous supervisory experience in a hospitality or customer facing environment. The ideal candidate will be Barista Maestro accredited or hold an equivalent qualification.
HOURS OF WORK
This is a full time permanent contract, working 39 hours per week, 5 days out of 7 with weekend and bank holiday working essential due to the nature of our business.
Our Values and Behaviours
We expect all of our team to embrace our company values, and display ‘Longleat behaviours’. This post requires flexibility of hours, energy application and passion.
At Longleat, we focus on our People and our Guests, to listen actively, to work as a team, to empower others and to show empathy. Our values are:
We Engage and Inspire – We focus on engaging and inspiring our guests, delivering unique and lifelong memories
We Put People First – We seek to serve others and put their interests first. We treat them with respect, we value their opinions and collaborate to be better together
We Continuously Improve – We embrace change and pursue excellence in everything we do
We Act with Integrity – We work in a principled, open and conscientious manner
We Take Safety Seriously – Never compromising on a safe and secure environment
When we recruit we place equal emphasis on technical ability and personal attributes to match our brand values.
As part of the Longleat team, we offer unique benefits such as complimentary Longleat and Cheddar Gorge & Caves Day Tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).