|Title:||*** LONGLEAT - Costa Store Manager|
|Department:||Food & Beverage|
Longleat Estate includes one of the UK’s most popular visitor attractions in the form of the Safari & Adventure Park. It features an extensive Safari Park, over 20 attractions and one of the most stunning stately homes in Britain. The multi-unit Food & Beverage department caters for approximately 8000 guests per day during peak months, and consists of quick service outlets offering a variety of cuisine from snacks and pizzas to quick service hot meals and our very own Costa Coffee Store.
ABOUT THE ROLE
An exciting opportunity has arisen within the Costa Store based at Longleat. As Store Manager you'll be passionate about customer service, love great coffee and be almost fanatical about driving the store forwards. Guiding and developing your team to serve the best in food and drinks, as Store Manager you’ll also efficiently handle the administrative side of your business, including stock management, cost control and profit and loss accounts.
We are looking for a leader and role model, someone with a passion for customer service. A commercially astute manager, you’ll also know what steps to take to enhance your store’s appeal and profitability. You will have worked in a fast paced environment and have previous management experience in a hospitality or retail role. Barista trained would be beneficial but is not essential.
You will have a passion for delivering excellent customer service, love great coffee and have a talent for getting the best from your team. You’ll take pride in managing your business, and be able to effectively manage all administration and budgets for your unit.
HOURS OF WORK
This is a full time permanent contract Working 39 hours, 5 days out of 7 with weekend and bank holiday working essential due to the nature of our business.
Our Values and Behaviours
We expect all of our team to embrace our company values, and display ‘Longleat behaviours’. This post requires flexibility of hours, energy application and passion.
At Longleat, we focus on our People and our Guests, to listen actively, to work as a team, to empower others and to show empathy. Our values are:
We Engage and Inspire – We focus on engaging and inspiring our guests, delivering unique and lifelong memories
We Put People First – We seek to serve others and put their interests first. We treat them with respect, we value their opinions and collaborate to be better together
We Continuously Improve – We embrace change and pursue excellence in everything we do
We Act with Integrity – We work in a principled, open and conscientious manner
We Take Safety Seriously – Never compromising on a safe and secure environment
When we recruit we place equal emphasis on technical ability and personal attributes to match our brand values.
At Longleat Enterprises Ltd we offer unique benefits such as complimentary Longleat Safari Park and Cheddar admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).