|Title:||*** LONGLEAT - Costa Barista - Permanent Part Time|
|Department:||Food & Beverage|
Longleat Estate includes one of the UK’s most popular visitor attractions in the form of the Safari & Adventure Park. It features an extensive Safari Park, over 20 attractions and one of the most stunning stately homes in Britain. The multi-unit Food & Beverage department caters for approximately 8000 guests per day during peak months, and consists of quick service outlets offering a variety of cuisine from snacks and pizzas to quick service hot meals and our very own Costa Coffee Store.
ABOUT THE ROLE
If you are an experienced “Coffee Maker” or just have a passion for coffee, then look no further. We require a Costa Service Team Member to join our team at our Costa Store here at Longleat. Working in a fast paced and fun environment doing your best to provide a quick and efficient service at all times. General duties include taking guest orders at tills and handling the payment, preparing and serving orders, replenishing stock levels and working as part of the busy team to ensure Costa provides great service in a timely fashion. You will ensure the guests' requirements are always met and naturally seek out opportunities to exceed their expectations, ensuring prompt and professional attention, whilst up-selling items.
The successful applicant will deliver an efficient, cheerful and courteous service to our guests. You will have experience with using coffee machines and in a customer facing role is essential. If you are a friendly, outgoing, enthusiastic and cheerful team player who will be able to work under pressure, as well as maintaining exceptional service standards at the busiest of time this role could be for you.
HOURS OF WORK
This role is available on a permanent part time basis. We will guarantee you a minimum of 312 hours over a 13 week period, which averages 24 hours per week, although weekly hours will vary according to business needs. Our rotas are planned with at least 4 weeks in advance, and are on a 7 day basis including weekends and bank holidays.
We pay up to #7.50 per hour dependent on age, and above minimum rates if you are under 18 years of age.
Our Values and Behaviours
We expect all of our team to embrace our company values, and display ‘Longleat behaviours’. This post requires flexibility of hours, energy application and passion.
At Longleat, we focus on our People and our Guests, to listen actively, to work as a team, to empower others and to show empathy. Our values are:
We Engage and Inspire – We focus on engaging and inspiring our guests, delivering unique and lifelong memories
We put People First – We seek to serve others and put their interests first. We treat them with respect, we value their opinions and collaborate to be better together
We Continuously Improve – We embrace change and pursue excellence in everything we do
We Act with Integrity – We work in a principled, open and conscientious manner
We Take Safety Seriously – Never compromising on a safe and secure environment
When we recruit we place equal emphasis on technical ability and personal attributes to match our brand values.
At Longleat Enterprises Ltd we offer unique benefits such as complementary Longleat Safari Park admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).