|Title:||*** LONGLEAT - Food & Beverage Service Supervisor|
|Department:||Food & Beverage|
Longleat Safari and Adventure Park has been one of the UK’s best-loved attractions for over 50 years. The multi-unit Food & Beverage department caters for approximately 8000 guests per day during peak months. With a fabulous new restaurant & coffee house offering a variety of cuisine from snacks and pizzas to quick service hot meals. At Longleat, the team is hard working with a passion for delivering the highest quality of service.
ABOUT THE ROLE
We are looking for a Food & Beverage Service Supervisor to ensure the smooth day to day operations of our multi-site operation. Reporting to the Food & Beverage Assistant Manager, you will drive high standard of service and presentation across our catering outlets. You’ll be focused on achieving targets in speed of service and cleanliness, and will support in achieving sales targets, cost of sales and labour costs.
As a member of the Food & Beverage Service Supervisory team, you will supervise and have responsibility for a set cluster of outlets however you shall rotate across all unit clusters, being able to manage additional areas to cover annual leave and rest days as required.
Key duties include the daily deployment of a team of approximately 50 employees, ensure all operating procedures are completed to standard, and carrying out staff training and performance reviews.
A full job description can be forwarded upon request via Recruitment@longleat.co.uk
Our ideal candidate will have excellent interpersonal skills to lead and motivate a large team, with a keen interest in providing exceptional service. We are looking for someone who is passionate about our Longleat brand, is reliable, professional and committed to driving standards.
A minimum of 2 years supervisory experience in a customer facing environment, with at least one year in the hospitality industry in a high volume or multi-site operation is essential to this role. A CIEH level 3 in Supervising Food Safety or equivalent and a City & Guilds Level 3 in Hospitality Supervision and Leadership or equivalent is also required.
HOURS OF WORK
This is a permanent position with working hours on a full time basis, working 39 hours over 5 days per week including weekends and evenings on a rota basis. The earliest shift start time is 9.00am and the latest finish time is 8.30pm. Hours of work will vary according to business needs and seasonal demand.
As part of the Longleat team, we offer unique benefits such as complimentary Longleat and Cheddar Gorge & Caves Day Tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).
Our Values and Behaviours
We expect all of our team to embrace our company values, and display ‘Longleat behaviours’. This post requires flexibility of hours, energy application and passion.
At Longleat, we focus on our People and our Guests, to listen actively, to work as a team, to empower others and to show empathy. Our values are:
We Engage and Inspire – We focus on engaging and inspiring our guests, delivering unique and lifelong memories
We Put People First – We seek to serve others and put their interests first. We treat them with respect, we value their opinions and collaborate to be better together
We Continuously Improve – We embrace change and pursue excellence in everything we do
We Act with Integrity – We work in a principled, open and conscientious manner
We Take Safety Seriously – Never compromising on a safe and secure environment
When we recruit we place equal emphasis on technical ability and personal attributes to match our brand values.