Job Openings >> *** LONGLEAT - Fixed Term - Elf - Customer Service / Performer / Actor / Entertainer
*** LONGLEAT - Fixed Term - Elf - Customer Service / Performer / Actor / Entertainer
Title:*** LONGLEAT - Fixed Term - Elf - Customer Service / Performer / Actor / Entertainer
ID:LEL1612 / 3684
Elf – Customer Service / Performer / Actor / Entertainer

We are the astonishing kingdom of Longleat, an eccentrically British place of imagination and astonishing experiences. For over 50 years we have been one of the UK’s most loved attractions. With almost one million guests every year, we are passionate about providing immersive experiences that bring family and friends together to create memories that will last a lifetime.

We’re an organisation driven by our core cultural values, which are to engage and inspire, put people first, take accountability, continuously improve and to act with integrity. We believe everyone who works at Longleat can subscribe to these values, and that they truly set us apart as an organisation to work for.

What will this customer service focused role of Elf entail?

Over the festive period, Longleat turns into a magical place as our Festival of Light returns – with one of the main attractions being our long-established Santa express experience. The train departs from the Longleat railway station in the Main Square and travels past Half Mile Lake, with the highlight of the journey being the arrival at Santa’s snowy grotto deep in the forest; a truly magical Winter Wonderland.

As the guests arrive, you’ll be ready and raring to greet and escort guests up to Santa’s Grotto, ensuring guests have a magical, unforgettable experience! You’ll be thinking on your feet, entertaining and responding to the guests while they’re waiting to enter the Grotto. Once in the Grotto, you’ll truly be Santa’s little helper - welcoming the guests, overseeing their special time with Santa and ensuring the presents are ready to gift to the children.

Due to the daily schedule of trains, you’ll need to have strong time-keeping skills and be confident in sticking to a tight time schedule. You’ll also help with the preparation of presents and the whole grotto area to ensure it is ready for daily operation.

What will I need to be considered for this customer service focused Elf vacancy?
  • Demonstrable customer service experience
  • An abundance of enthusiasm, with a fantastically festive nature!
  • Excellent communication and time-keeping skills
  • Honest, reliable and flexible to work extra hours / weekends as required

What will I receive in return?

As an Elf you’ll receive a pay rate that meets National Minimum Wage / National Living Wage, in addition to a range of attractive benefits that include;
  • Complimentary tickets to Longleat and Cheddar Gorge and Caves - enhanced package for our Festival of Light new recruits!
  • Discounts on food and beverages and retail merchandise
  • Life assurance cover and more perks.

Contract: Seasonal zero-hour fixed term contract, with the Santa Express due to start early November 2019 (Early start dates available) until the 30th of December 2019. Working hours to vary on a 7-day rota basis – earliest rota’d start time from 9am, and latest finish time up to 8pm.

Please note, due to the nature of the business evenings and weekend work will be required, including bank holidays.

Location: Longleat (Warminster, Wiltshire)

All applications for this Elf (Customer Service / Performer / Actor / Entertainer) vacancy are to be submitted online, and strictly no agency calls or agency CV submissions please.