|Title:||*** LONGLEAT - Retail Administration Assistant|
We are one of the UK’s most popular visitor attractions. Our adventure park has over 20 attractions, as well as our Safari Park, and one of the most stunning stately homes in Britain.
Our Retail Team are passionate about what they do; be it helping a guest to pick out the perfect souvenir, or keeping the shops tidy. We have a variety of retail outlets across our site, ranging from gift and sweet shops, to retail carts and stalls.
ABOUT THE ROLE
We are looking for a Retail Administration Assistant to provide a high level of administrative support to the Retail Department. Duties will include to manage, maintain & develop the ongoing & continuous integrity, infrastructure & information on the EPOS (Electronic Point of Sale) database as well as other stock administration responsibilities.
The ideal candidate will demonstrate excellent customer care skills in dealing with customers both internal and external, as well as analytical skills to ensure all reporting tis produced in an accurate and timely manner.
You will also be educated to NVQ level 3 or equivalent with sound experience in a busy office environment, preferably in the retail sector with emphasis on customer care.
Knowledge of clerical and administrative procedures and systems (EPOS) and basic merchandising principles are also beneficial.
HOURS OF WORK
This is a permanent, full-time contract working 37.5 hours a week over 5 days. Typical working hours will be between 8am and 17.30pm Monday-Friday, but due to the nature of our business a degree of flexibility is required.
Our Values and Behaviours
We expect all of our team to embrace our company values, and display ‘Longleat Behaviours’. At Longleat, we focus on our People and our Guests, to listen actively, to work as a team, to empower others and to show empathy. Our values are:
We Engage and Inspire – We focus on engaging and inspiring our guests, delivering unique and lifelong memories
We Put People First – We seek to serve others and put their interests first. We treat them with respect, we value their opinions and collaborate to be better together
We Continuously Improve – We embrace change and pursue excellence in everything we do
We Act with Integrity – We work in a principled, open and conscientious manner
We Take Safety Seriously – Never compromising on a safe and secure environment
When we recruit we place equal emphasis on technical ability and personal attributes to match our brand values.
At Longleat we offer unique benefits such as complementary Safari Park admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, 29 days paid holiday (pro rata) and more!