Job Openings >> *** LONGLEAT - Fixed Term - Santa – Customer Service / Performer / Actor / Entertainer
*** LONGLEAT - Fixed Term - Santa – Customer Service / Performer / Actor / Entertainer
Summary
Title:*** LONGLEAT - Fixed Term - Santa – Customer Service / Performer / Actor / Entertainer
ID:LEL1616 / PL3701
Department:Guest Services
Description
Santa – Customer Service / Performer / Actor / Entertainer

(GBP) 10.50 per hour.


We are the astonishing kingdom of Longleat, an eccentrically British place of imagination and astonishing experiences. For over 50 years we have been one of the UK’s most loved attractions. With almost one million guests every year, we are passionate about providing immersive experiences that bring family and friends together to create memories that will last a lifetime.

We’re an organisation driven by our core cultural values, which are to engage and inspire, put people first, take accountability, continuously improve and to act with integrity. We believe everyone who works at Longleat can subscribe to these values, and that they truly set us apart as an organisation to work for.

What will this customer service focused role of Santa entail?

Over the festive period, Longleat turns into a magical place as our Festival of Light returns – with one of the main attractions being our long-established Santa express experience. The train departs from the Longleat railway station in the Main Square and travels past Half Mile Lake, with the highlight of the journey being the arrival at Santa’s snowy grotto deep in the forest; a truly magical Winter Wonderland.

As each train arrives, a Special Elf will be there to greet and escort guests up to Santa’s grotto, where you’ll be ready – red suit donned - to greet families, hand out presents to all the children and deliver a fantastic customer service.

You’ll fully engage with all guests throughout the duration of their time with Santa, responding to individual guest’s questions and comments, ensuring their experience is a magical one.

Due to the daily schedule of trains, you’ll need to have strong time-keeping skills and be confident in sticking to a tight time schedule. You’ll also help with the preparation of presents and the whole grotto area to ensure it is ready for daily operation.

What will I need to be considered for this customer service focused Santa vacancy?
  • Demonstrable customer service experience
  • An abundance of enthusiasm, with a particularly jolly nature!
  • Excellent communication and time-keeping skills
  • Honest, reliable and flexible to work extra hours / weekends as required

What will I receive in return?

As Santa you’ll receive a pay rate of (GBP) 10.50 per hour, in addition to a range of attractive benefits that include;
  • Complimentary tickets to Longleat and Cheddar Gorge and Caves
  • Discounts on food and beverages and retail merchandise
  • Life assurance cover and more perks.

Contract: Seasonal (fixed term contract), with the Santa Express due to start early November 2019 until the 29th of December 2019. Working hours to vary on a 7-day rota basis – earliest rota’d start time from 9am, and latest finish time up to 8pm.

Throughout November 4 days per week are available as per site opening Thursday/ Friday / Saturday / Sunday. Longleat will be open 7 days a week in December, at which point full time hours will be available.

Please note, due to the nature of the business evenings and weekend work will be required, including bank holidays.

Location: Longleat (Warminster, Wiltshire)

All applications for this Santa (Customer Service) vacancy are to be submitted online, and strictly no agency calls or agency CV submissions please.