Job Openings >> CHEDDAR - Tour Guide
CHEDDAR - Tour Guide
Title:CHEDDAR - Tour Guide
Department:Cheddar Gorge & Caves
Cheddar Gorge is a world-famous site is an area of outstanding natural beauty and is an international center for caving and rock climbing. We are looking for Tour Guides to join the friendly and knowledgeable team at Cheddar Gorge & Caves

The role of Tour Guide is a fabulous opportunity to be an ambassador for the company by taking groups of guests throughout our magnificent site, delivering informative and engaging tours. Our guides ensure that our guests have a wonderful experience, and naturally seek out opportunities to exceed expectations, delivering prompt and professional attention.
As a Tour Guide you would need a willingness to learn, have a great sense of humor and be committed to working as part of a team.

Our ideal candidate will have excellent interpersonal skills, be confident in public speaking, with a passion for providing excellent guest service and maintaining the highest standards. You will be knowledgeable on all products sold, and be able to help guests with a range of queries. You will be able to work under pressure, maintaining exceptional service standards at the busiest of times.
This role is available on a Fixed Term Zero Hours basis for our 2018 season. Hours are available up to and including full -time, working 5 out of 7 days a week depending on staff rota requirements. Hours may vary occasionally to include evenings and weekends given the nature of our business

Our Values and Behaviours

We expect all of our team to embrace our company values. This post requires flexibility of hours, energy application and passion. 
We focus on our People and our Guests, to listen actively, to work as a team, to empower others and to show empathy. 

Our values are:
We Engage and Inspire – We focus on engaging and inspiring our guests, delivering unique and lifelong memories
We put People First – We seek to serve others and put their interests first. We treat them with respect, we value their opinions and collaborate to be better together
We Continuously Improve – We embrace change and pursue excellence in everything we do
We act with Integrity – We work in a principled, open and conscientious manner
We take Safety Seriously – Never compromising on a safe and secure environment
When we recruit we place equal emphasis on technical ability and personal attributes to match our brand values.

Cheddar Gorge and Caves is part of Longleat Enterprises Group. We offer unique benefits such as complementary Longleat Safari Park and Cheddar Gorge & Caves Day tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).  
This opening is closed and is no longer accepting applications