|Title:||BATH ARMS - Food and Beverage Supervisor|
|Department:||The Bath Arms Country Pub|
Set in the picturesque and quaint Wiltshire village of Horningsham, the Bath Arms is a quintessentially British pub with a quirky, country twist. Nestled within Lord Bath’s magnificent Longleat Estate the restaurant at The Bath Arms is pleased to offer a great British menu filled with home grown, traditional food. Proud to have been awarded an AA rosette, the team of talented chefs offer simple and beautifully cooked British, local food.
ABOUT THE ROLE
We are seeking a Food & Beverage Supervisor to join our busy team at The Bath Arms, located in Horningsham on the Longleat Estate. The successful applicant will support the restaurant management team in maintaining exceptional standards of service, quality, hygiene, sales and operating procedures.
You will ensure the guests' requirements are always met and naturally seek out opportunities to exceed their expectations, ensuring prompt and professional attention. You will supervise the delivery of service, ensuring team compliance in health and safety procedures, and all departmental operating procedures.
Our ideal candidate will have excellent interpersonal skills, with a passion for providing excellent guest service and maintaining the highest standards. You will be knowledgeable on the menu, and be able to help guests with a range of queries. You will be able to work under pressure, maintaining exceptional service standards at the busiest of times. Supervisory experience within a food and beverage operation is desirable.
HOURS OF WORK
This is a permanent role working 40 hours per week, on a 5 out of 7 day rota including weekends, evenings and bank holidays due to the nature of our business.
As part of the Longleat team, we offer unique benefits such as complimentary Longleat and Cheddar Gorge & Caves Day Tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).
Our Values and Behaviours
We expect all of our team to embrace our company values, and display ‘Longleat behaviours’. This post requires flexibility of hours, energy application and passion.
At Longleat, we focus on our People and our Guests, to listen actively, to work as a team, to empower others and to show empathy. Our values are:
We Engage and Inspire – We focus on engaging and inspiring our guests, delivering unique and lifelong memories
We Put People First – We seek to serve others and put their interests first. We treat them with respect, we value their opinions and collaborate to be better together
We Continuously Improve – We embrace change and pursue excellence in everything we do
We Act with Integrity – We work in a principled, open and conscientious manner
We Take Safety Seriously – Never compromising on a safe and secure environment
When we recruit we place equal emphasis on technical ability and personal attributes to match our brand values.