BATH ARMS - Food & Beverage Assistant
|Title:||BATH ARMS - Food & Beverage Assistant|
|Department:||The Bath Arms Country Pub|
Set in the picturesque and quaint Wiltshire village of Horningsham, the Bath Arms is a quintessentially British pub with a quirky, country twist. Nestled within Lord Bath’s magnificent Longleat Estate the restaurant at The Bath Arms is pleased to offer a great British menu filled with home grown, traditional food. Proud to have been awarded an AA rosette, the team of talented chefs offer simple and beautifully cooked British, local food.
ABOUT THE ROLE
You will ensure that guests are provided with drinks and food when requested and offered these when appropriate in an effort to maximise sales. To ensure the restaurant and bar service is top quality at all times whilst preserving a level of guest privacy. To complete all cleaning and preparation to ensure a smooth service at all times.
Our ideal candidate will have excellent interpersonal skills, with a passion for providing excellent guest service and maintaining the highest standards. You should be a motivated and enthusiastic person with high levels of customer service and good communication skills. You will have previous experience in a similar F & B role, as well as excellent attention to detail and the passion for delivering outstanding customer service. This post requires flexibility of hours, energy application and passion.
HOURS OF WORK
This position is on a permanent basis working various hours to include weekends and bank holidays due to the nature of the business.
Our Values and Behaviours
We expect all of our team to embrace our company values, and display ‘Longleat behaviours’.
At Longleat, we focus on our People and our Guests, to listen actively, to work as a team, to empower others and to show empathy. Our values are:
We Engage and Inspire – We focus on engaging and inspiring our guests, delivering unique and lifelong memories
We Put People First – We seek to serve others and put their interests first. We treat them with respect, we value their opinions and collaborate to be better together
We Continuously Improve – We embrace change and pursue excellence in everything we do
We Act With Integrity – We work in a principled, open and conscientious manner
We Take Safety Seriously – Never compromising on a safe and secure environment
When we recruit we place equal emphasis on technical ability and personal attributes to match our brand values.
As part of the Longleat Enterprises group we offer unique benefits such as complementary Longleat Safari Park admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).