|Title:||CHEDDAR - Retail Assistant|
|Department:||Cheddar Gorge & Caves|
Cheddar Gorge is Britain’s biggest gorge from the dramatic cliffs rising 450ft to the stunning stalactite caverns. This world famous site is an Area of Outstanding Natural Beauty, and reveals many fascinating stories of our prehistoric ancestors and is an International Centre for caving and rock climbing.
ABOUT THE ROLE
We are currently seeking Retail Assistants to join our busy retail team. You will be required to serve our guests at till points, replenish stock levels and deliver excellent customer service, actively seeking opportunities to engage with our guests and helping with any enquiries. It is important for our retail team to have excellent product knowledge on all our various retail outlets across the site.
You will ensure the guests' requirements are always met and naturally seek out opportunities to exceed their expectations, ensuring prompt and professional attention.
Our ideal candidate will have excellent interpersonal skills, with a passion for providing excellent guest service and maintaining the highest standards. An attention to detail is important, ensuring all retail outlets are presented to high standard, with stock levels replenished regularly.
HOURS OF WORK
Fixed term contracts until September 2017, working on a 5 day rota including weekends and bank holidays due to the needs of the business.
Longleat’s behaviours are to be focused on our People and our Guests, to listen actively, to work as a team, to empower others and to show empathy. Our values are:
We Engage and Inspire – We focus on engaging and inspiring our guests, delivering unique and lifelong memories
We Put People First – We seek to serve others and put their interests first. We treat them with respect, we value their opinions and collaborate to be better together
We Continuously Improve – We embrace change and pursue excellence in everything we do
We Act with Integrity – We work in a principled, open and conscientious manner
We Take Safety Seriously – Never compromising on a safe and secure environment
When we recruit we place equal emphasis on technical ability and personal attributes to match our brand values
At Longleat Enterprises Ltd we offer unique benefits such as complementary Longleat Safari Park and Cheddar admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).